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Due to unprecedented demand it could take 7 days for orders to be dispatched

Contact Us


Due to the current Coronavirus situation and the government guideline for employees to work from home as much as possible, our Customer Service Dept is not staffed as comprehensively as normal, please bear with us, as it might take a little longer than usual to respond to your queries.

Please contact us using the form below for any enquiries.  Alternatively contact us by phone on 0161 652 5768 or via post at the following address:

For purchases made with another retailer please liaise with the retailer where the item was purchased as this is where you have your contract of sale. 

Lotus Online

D Jacobson & Sons Ltd

Werneth Ring Mill

Henley Street

Off Featherstall Road North