Delivery

Delivery Information

Orders are processed and delivered Monday-Friday, we do not despatch or deliver on weekends. Orders placed after 3.00pm (GMT) will be processed the following working day. Unfortunately we can not be held responsible for deliveries that are late.

UK Orders

UK Standard Delivery is charged at £3.95. UK Next Day delivery is charged at £4.95. Order before 3.00pm to receive your delivery the following day. Orders made after 3.00pm on Friday will be dispatched on the following Monday. Orders are delivered Monday - Friday with the exception on bank holidays.

UK orders are dispatched by Royal Mail. If you have any questions relating to your order, please don't hesitate to contact us on 0161 652 5768 or email [email protected]

International Orders

Following changes in EU VAT and custom rules we have suspended deliveries into Europe.

Details for orders shipped outside the UK are listed below. A single order can include up to 10 items for which the shipping prices are fixed. Delivery times are a guide only and are representative of the costs we incur.

Orders to USA/Canada, Australia/New Zealand, Worldwide A and Worldwide B will be despatched by DHL.

Please note that prices quoted include UK VAT only (which is payable on all orders), overseas deliveries may be subject to local duty and custom charges for which you the customer are responsible.

We issue a commercial invoice for all orders dispatched outside of Great Britain. If you require a copy please email [email protected].

Here at Lotus we know the importance of offering carbon efficient deliveries, so we’re proud to partner with Royal Mail fordelivering your order. As the UK's greenest* delivery option, Royal Mail is committed (as we are) to a sustainable future, ensuring packages arrive with a minimal environmental footprint.

Here's how they're making a difference:

Human-Powered Deliveries: A significant portion of deliveries are done on foot, with posties walking up to a billion steps daily.
Largest Electric Van Fleet: Royal Mail operates the UK’s largest electric van delivery fleet, with around 7,000 electric vehicles.
Biofuel Powered: Heavier trucks use 27 million litres of biofuels, reducing emissions.
100% Renewable Electricity: Their entire operation is powered by 100% renewable electricity.

*Based on average gCO2e emissions per parcel delivered by UK parcel operators, as published by Citizens Advice 2024 Parcels League Table.

International Deliveries

Type of delivery	Price	Lead Time	Additional Information
UK Standard Delivery	£3.95	2 - 5 working days	Orders must be placed before 3.00pm Monday – Friday.
UK Next Day Delivery	£4.95	1 - 2 working days	Orders must be placed before 3.00pm Monday – Friday. UK mainland only, excludes Scottish Extreme Areas and Northern Ireland. Please be advised this is not a guaranteed service.
USA/Canada	£35.00	3 - 4 working days
Australia/New Zealand	£30.00	3 - 4 working days
Worldwide A	£45.00	3 - 6 working days	Includes all countries outside the EU, except South America.
Worldwide B	£40.00	3 - 6 working days	Includes all South American countries (Argentina, Brazil, Bolivia, Chile, Columbia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela)